Education, government and nonprofit organizations respond to thousands of inquiries from constituents on any given day. The pandemic has caused these to sky-rocket. Tight budgets can make it hard to keep up and lead to public frustration.

That’s why we invite you to learn about some of the capabilities of a modern contact center. You might be surprised at how these capabilities make it possible to both save costs and increase constituent satisfaction.

Take 30 minutes to hear key trends around contact center transformation, within public sector. Get inspired by a use case. Explore modern contact center strategy and making the most of omnichannel, driven by the latest tech from Salesforce and Amazon Web Services (AWS).