Meet the modern demands of patients and members

Almost 47% of consumers are unhappy with their healthcare experience, many providers and payors are missing the mark when it comes to support. 

 

Luckily, a new generation of contact centers, powered by Salesforce and Amazon Web Services (AWS), are helping to raise the bar, when it comes to patient and member interactions across touchpoints. 

 

Take 30 minutes to hear key trends around contact center transformation, within healthcare. Get inspired by a use case. Explore modern contact center strategy and making the most of omnichannel, driven by the latest tech from Salesforce and Amazon Web Services (AWS). 

 

Join the 30-minute session on-demand

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