Episode 2: Data to Customer Insights in Just a Few Clicks: Your Pocket Data Science Tool in Action!
Know if your customer will churn before they do with CRM Analytics and action it in Salesforce. When looking to decrease the likelihood of customer churn it can be difficult to know the questions to ask, data discovery path to take, best practices and accuracy of data. In less than 10 minutes, join us as we walk-through how to curate data and set up your algorithms in CRM Analytics to prevent customer churn in the future!
Learn about:
- How to use your Salesforce data or other datasets to get started with data & algorithm selection
- How a Call Centre Manager can translate their business questions on churn into a predictive algorithm in the CRM Analytics Story application
- How to easily navigate through CRM Analytics to collect useful data intel
Discover the Video Series
Episode 1: Break Barriers & Start Using the Right Data for Predictive Analytics Today
Episode 2: Data to Customer Insights in Just a Few Clicks: Your Pocket Data Science Tool in Action!
Episode 3: Will Your Customer Churn? Predict & Prevent It With CRM Analytics!
Episode 4: Insights to Data-Driven Actions: A Supercharged Salesforce Experience in Action!