Create more value with the Business Value Framework
From CEOs to individual contributors to consultants, we all share a common desire: to ensure that our investments of time, energy, and resources yield meaningful outcomes. We aim to make a positive impact on our organizations and the people they serve. In short, we all want to create value.
But how do you identify real sources of value?
Learn how by leveraging Slalom's Business Value Framework. Check out all the details in the A Framework for Connecting Vision to Value white paper!
This framework was published in Service Design Network's Touchpoint Vol. 14 No. 3: Implementing Service Design. You can access the full journal HERE.
Please complete the form to access the white paper.
Connect with the authors
John Sexton, PhD
John Sexton, PhD leads Experience Strategy and Service Design at Slalom Detroit. He specializes in connecting the dots between business value, human experience and the technologies that enable it all. He is a leader in Slalom’s Global Service Design Center of Excellence and has 20 years consulting experience.
Julia Dinoto
Julia Dinoto is an Experience Strategist and Designer at Slalom. Recognizing that products are integral components of larger services and ecosystems, she approaches her work from the systems-level and uses creative methods to problem-solve and connect the dots between human and business value. Her industry experience spans automotive, financial services, manufacturing, technology, and utilities.
Naman Mandhan
Naman Mandhan is an Experience Researcher and Strategist at Slalom. In his work, Naman is passionate about using storytelling to help clients understand the depths of human complexity within their customers and use research insights to drive outcomes that are rooted in human-centered design. His work has spanned the public sector, automotive, financial services, technology, and non-profit industries.