Join us in the Slalom office on Thursday, April 4th to look at use-case demos, discuss lessons learned, and real-world case studies for implementing generative AI in contact centers.

We’ll discuss where to start, strategies to make the most out of GenAI, what potential barriers you need to consider, and how experts predict GenAI will transform contact centers in the short and long term. Are 100% virtual agents possible?

Agenda

2:00 PM Arrival & Networking

2:30 PM GenAI Demo

3:00 PM Slalom's GenAI Framework

3:30 PM Q&A

4:00 PM GenAI Use Case Possibilities

4:30 PM Happy Hour

Details

When: Thursday, April 4 at 2:00 PM 

Where: 7150 E Camelback Rd, #200 Scottsdale, AZ 85251

Parking is shared with Scottsdale Fashion Square mall. Both open and valet parking is available.

Heavy appetizers and drinks will be provided during the event.