Session 1: Empathy in Action: Design Thinking for Real-World Success

Learn how practical design thinking and human-centered design can address your biggest startup challenges, helping you scale effectively and connect deeply with customers. 

Join this interactive session to explore the power of design thinking and human-centered design. You’ll learn practical tools and techniques to align your team, improve customer experiences, and create solutions that resonate with users. Expect a mix of insights, activities, and actionable takeaways to drive real-world impact.

Session 2: The Business of Design: Debunking Myths That Hold Startups Back

Uncover the truth behind common design myths and learn how to make design a powerful tool for your startup’s success.

In this workshop, we’ll address three common misconceptions about design: that it requires a large team, is only about aesthetics, and only applies to products. Through real-life examples and actionable tools, you’ll discover how design can uncover opportunities, streamline workflows, and enhance customer experiences. Expect to leave with practical strategies to integrate design into your business, no matter your team size or resources. 

Speaker Highlights

Amanda Dinh, Consultant at Slalom with experience advising clients in leveraging experience strategy and design to drive business results and improve design team efficiencies.

Hannah Toloui, Senior Consultant at Slalom and expert in customer experience strategy, with a passion for applying design thinking to achieve impactful results and business value.