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Meaningful Connections with Modern Technology

Now, more than ever, customers have higher expectations - more choices, information and empowerment. To meet the growing demand for engaging experiences and effortless resolutions - chatbots are having a moment.

Please join Slalom and other industry leaders for an interactive discussion and demo on how the chatbots of today are driving ROI for businesses across the globe, as well as the keys to success and understanding - do I really need a bot? 

 

In this webinar, we'll discuss:

  • The evolution of chatbots and why they are here to stay. 
  • How bots provide clear ROI with time and cost savings, and overall better user experiences. 
  • How to identify the needs of your user and customer, while also planning for emerging and unknown expectations. 
  • Top use cases across all industries and functions and what it means for you. 

Join the conversation

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Speakers:


 

Marissa Miller, Slalom

Marissa is a Data Science consultant in Slalom DFW's Artificial Intelligence and Machine Learning discipline with three years' experience in data science projects ranging from healthcare prognosis to banking fraud. Marissa's experience melds data science with software engineering to create robust data-driven solutions. 

 


 

Kelly Roberts, Slalom 

Kelly leads Slalom DFW’s Customer Experience capability, and has over 25 years of consumer experience and marketing expertise, aimed at helping brands tell a story that engages consumers emotionally and drives irrational loyalty.  She is passionate about connecting human experiences in ways that create meaningful relationships, and for companies, meaningful results. Understanding the complexity of the stories that want to be told and the technology that often enables them is a challenge she embraces every day – both as a consumer and as a consultant.

 


 

Jim Theologes, Slalom 

Jim is a Solution Architect and Data Scientist in DFW's Artificial Intelligence and Machine Learning practice. Jim has nearly 10 years of experience working on all manner of advance analytics and data projects, but specializes in applied data science, machine learning strategy, model design, and data story telling. Ultimately, Jim's focus is on transforming complex data into business insight and actionable results.