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Raise the bar and unlock critical customer insights with Slalom and AWS for Digital Customer Experience

Now more than ever, customers have higher expectations – more choices, information and empowerment

Your audiences expect omni-channel convenience. Wherever they go, they demand a responsive, personalized experience. Rising expectations apply to both consumers and B2B customers, as well as partners, suppliers, distributors, and even employees.​ To meet this challenge and drive adoption and engagement, companies must deliver exceptional experiences from end to end. At Slalom, we believe that lasting adoption​ and engagement requires putting customers at the center of your business.

 

We enable clients to exceed customer expectations by:

  • Understanding the Customer
  • Defining the Right Solution
  • Preparing for Launch

 

As an AWS Premier Consulting Partner, Slalom has the flexibility and resources to help you build your future faster. We design engagements with the components that best align to your existing knowledge, resources and future goals. Our purpose is to help you reach for and realize your vision by quickly delivering tangible outcomes for your business. We leverage our best thinking to help you achieve transformational change through the application of AWS cloud technology and modern software practices.

Learn more about how we can help you realize your customer experience goals

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Customer Love

EDF Humanised service through big data processing

We partnered with the UK’s largest producer of low-carbon electricity to co-create a secure, scalable customer analytics platform on AWS that unites the data of millions of customers and unlocks its potential. The results? Hundreds of thousands of pounds in outstanding balances already matched to the right customers and the power to recognise and welcome back return customers.

 

Read the full story.

How cloud technology helps retailers reenvision their customer experience

How can retailers retain loyal customers and attract new ones? The answer lies in cloud technology.

 

Read the full story here.

Fast-moving real estate. Real-time experience.

In cities all over Canada, homes were selling faster than you can say two-car garage. But aging software was costing RE/MAX brokers precious hours – and ultimately sales. The company tapped Slalom Build to help create a new ingestion model and a fast, scalable website that keeps up with the market.

 

Read the full story on Slalombuild.com.

Flexing new muscle in personal fitness

Nautilus partnered with Slalom Build to create a transformational experience for its customers – and help evolve it from an equipment manufacturer into a digital-first, experiential powerhouse.

 

Read the full story.

Healthcare, moving forward. 

CHG Healthcare needed cost-effective, scalable software to connect and support clinicians deployed around the world, serving 25 million patients per year. To support a growing group of practicing clinicians, CHG required a Web portal for medical professionals to manage job opportunities. Evaluating their recent experience in deploying package software, CHG saw the opportunity to embrace the cloud and become a far more efficient team.

 

Read the full story.